How To Be A Great Employee

There are countless courses, coaches, and materials on management. But, what about the other half of that relationship? How do you learn to be a great employee?

Feedback for Management: Give More Off-Cycle Raises

There are few better ways to show you care about and value your employees, and to retain your best people, than the unrequested, unexpected, unscheduled, off-cycle raise.

6 Steps for Creating Better Managers (with Tools and Templates)

How to create a better management system and better managers, and incidentally achieve your company goals

Foundational Materials

Everything your organization does starts with and builds on your foundational materials. This resource has definitions of a vision, mission, strategy, values, and culture, with some of the best examples out there.

Everyone Needs A User Manual

What if you had a user manual for your manager, the members of your team, or the people who work for you? You could, without years of working together first, learn how they like to communicate, how they like to manage or be managed, how they like to give and receive feedback, what their pet … Continue reading Everyone Needs A User Manual

Four Reasons Why Your Company Needs An “Always Be Learning” Program

At each of my last few startups, I instituted a program where employees teach each other stuff. It’s called Always Be Learning or #ABL (because everything needs a mysterious hashtag). At Kickstarter, it started informally with a few people on the operations team teaching each other topics ranging from SQL to egg cookery, and grew … Continue reading Four Reasons Why Your Company Needs An “Always Be Learning” Program